Last Updated: June 5, 2026

Terms of Service

Overview

These Terms of Service (“Terms”) govern your use of the AceiiLab website, aceiilab.com, and any purchases made through it. By accessing or using our website, placing an order, or purchasing an AceiiLab product, you agree to these Terms.

If you do not agree to these Terms, please do not use our website or place an order.

Use of Website

By using this website, you agree that:

• You are at least 18 years old or have permission from a parent or legal guardian.

• You will not use this website for any unlawful, fraudulent, abusive, or harmful purpose.

• You will not attempt to interfere with the security, functionality, or normal operation of the website.

• You will not copy, reproduce, scrape, or misuse any content, product information, images, videos, or materials from this website without prior written permission from AceiiLab.

AceiiLab reserves the right to refuse service, cancel orders, restrict access, or remove content at our discretion if we believe these Terms have been violated.

Product Information

We strive to ensure that all product information, including descriptions, images, specifications, pricing, availability, and promotional content, is accurate and up to date.

However, we do not guarantee that all information is always complete, current, or error-free. Product images, videos, and demonstrations may be used for illustration purposes and may differ slightly from the final product, packaging, accessories, or user experience.

AceiiLab reserves the right to correct errors, update product information, change specifications, modify pricing, or cancel orders affected by incorrect information.

If a product is listed at an incorrect price or with incorrect details, AceiiLab may cancel the order and issue a full refund.

Orders and Payment

By placing an order, you agree to provide accurate and complete payment, billing, shipping, and contact information.

AceiiLab reserves the right to refuse or cancel any order for reasons including, but not limited to:

• Suspected fraud or unauthorized payment

• Incorrect pricing or product information

• Product unavailability

• Shipping restrictions

• Violation of these Terms

All prices are listed in USD unless otherwise stated. Taxes, duties, import fees, shipping fees, and other applicable charges may be calculated at checkout or charged by local authorities upon delivery.

You are responsible for ensuring that the product can be legally imported, delivered, and used in your destination country or region.

Pre-Orders

Certain AceiiLab products, including AceiiLab A1, may be offered for pre-order before official shipment or mass delivery.

By placing a pre-order, you understand and agree that:

• Estimated shipping dates are not guaranteed.

• Product details, features, packaging, accessories, or specifications may be updated before final delivery.

• Delays may occur due to production, testing, logistics, customs, regulatory requirements, or other factors beyond our control.

• AceiiLab will make reasonable efforts to keep customers informed of important updates.

If a pre-order is canceled before shipment according to our cancellation policy, a refund may be issued to the original payment method.

Product Use and Safety

AceiiLab products are designed for tennis training and related sports practice scenarios. You agree to use the product responsibly and in accordance with the user manual, safety instructions, and recommended operating conditions.

When using AceiiLab A1, you are responsible for:

• Using the product in a suitable tennis training environment

• Keeping children, pets, and bystanders at a safe distance during operation

• Ensuring the training area is clear of obstacles before use

• Following all safety instructions provided by AceiiLab

• Using only approved accessories, batteries, chargers, and replacement parts

• Stopping use immediately if the product appears damaged, unstable, or abnormal

AceiiLab is not responsible for injuries, property damage, or product damage caused by misuse, improper setup, unsafe operation, unauthorized modification, or failure to follow safety instructions.

Software, App, and Feature Updates

Some AceiiLab products may work with mobile apps, software, firmware, cloud services, or connected features.

AceiiLab may update, modify, add, limit, or remove certain software features from time to time to improve performance, safety, compatibility, or user experience.

Some features may require app installation, account registration, internet connection, firmware updates, or compatible devices.

AceiiLab does not guarantee that all software features will be available in all countries, regions, languages, or devices at all times.

Intellectual Property

All content on this website, including but not limited to logos, trademarks, product names, images, videos, text, graphics, designs, software, icons, and layout, is the property of AceiiLab or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, display, publish, sell, or use any website content or AceiiLab intellectual property without prior written permission from AceiiLab.

“AceiiLab,” “AceiiLab A1,” and related brand assets are trademarks or brand properties of AceiiLab.

User Content

If you submit reviews, comments, images, videos, feedback, suggestions, or other content to AceiiLab, you grant AceiiLab the right to use, reproduce, edit, publish, translate, distribute, and display such content for customer support, marketing, product improvement, or promotional purposes.

You agree that any content you provide must not be false, misleading, unlawful, offensive, defamatory, infringing, or harmful to others.

AceiiLab reserves the right to remove or reject user-submitted content at our discretion.

Third-Party Links

Our website may contain links to third-party websites, platforms, payment providers, shipping providers, or services.

AceiiLab is not responsible for the content, privacy practices, policies, performance, or actions of any third-party websites or services.

Your use of third-party services is subject to their own terms and policies.

Warranty, Returns, and Refunds

Purchases made through aceiilab.com may be subject to our Return & Refund Policy and Warranty Policy, where applicable.

Please review these policies carefully before placing an order.

In the event of a conflict between these Terms and a specific written policy, the more specific policy will apply to the relevant issue.

Limitation of Liability

To the fullest extent permitted by law, AceiiLab provides the website and products on an “as is” and “as available” basis.

We do not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses or harmful components.

AceiiLab shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, software, app, or services.

Our total liability for any claim related to a product shall not exceed the amount paid for the product in question.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

Disclaimer

AceiiLab products are training tools and do not guarantee specific athletic performance, skill improvement, match results, or professional training outcomes.

Training results may vary depending on the user’s skill level, training frequency, environment, physical condition, and proper use of the product.

You are responsible for using the product safely and appropriately.

Changes to Terms

AceiiLab may update these Terms at any time.

The updated Terms will become effective once posted on our website. Your continued use of the website or purchase of products after the updated Terms are posted means you accept the revised Terms.

We encourage you to review this page periodically.

Contact Us

If you have any questions about these Terms, please contact us at:

support@aceiilab.com